Customer's Frequently Asked Questions
Purchases support Female Entrepreneurs
When you buy on the gc4w marketplace, you are choosing to support our list of female founders and creators — with their business. Every purchase experience will be accompanied by a customer review of the product and a short survey on your overall shopping experience. Your feedback will help to encourage others to support the female sellers on the marketplace, and we thank you in advance for your support.
Managing Your Account
The user dashboard allows you to manage, edit, and review all your details associated with addresses, payment methods, orders, and other account details such as password, username, etc. Please note that your account information and transactions on the gc4w marketplace are confidential and secured.
Setup your mailing address
To add and manage your addresses:
- Go to Addresses
- To add a new address, select Add under Shipping Address.
- To edit or delete an address, select either Edit or Delete below the address you want to modify.
- To set a default address, select the corresponding link below the address.
Note: Updating an address in Your Account won’t change the shipping address on any open orders.
Manage Payment Method
You can add and select your default payment method in Payment Methods.
On your account dashboard
- Select Payment Methods
- Select Add A Payment Method
- After entering all the details, click on the Add Payment Method button
Note: Be sure to update your Billing Address under Addresses
Customer Service Support
Customer service support is available 24 hours on the gc4w marketplace. If you have any questions at all, please send all your inquiries to our eCommerce Manager at Himanshu@gc4women.org.